AurixCRM's WooCommerce integration sends automatic WhatsApp notifications for order confirmations, shipping updates, and abandoned cart recovery — converting lost revenue and eliminating support queries.
AurixCRM connects to your WooCommerce store via the REST API and webhook system. It monitors order status changes and abandoned carts in real time, triggering personalised WhatsApp messages to customers at every touchpoint — from "Order Confirmed" to "Delivered" — and recovering abandoned checkouts with timely, personalised reminders.
Step-by-step setup guide
In your WordPress admin, go to WooCommerce → Settings → Advanced → REST API. Generate a Consumer Key and Consumer Secret with Read/Write permissions.
Enter your WooCommerce store URL, Consumer Key, and Consumer Secret in AurixCRM's WooCommerce integration panel. AurixCRM verifies the connection immediately.
Map WooCommerce order statuses (Processing, Completed, Cancelled, Refunded) to WhatsApp templates. Configure your abandoned cart recovery delay and message.
From this point, every order event triggers the corresponding WhatsApp notification. Abandoned cart detection runs on a schedule and sends recovery sequences automatically.
When a customer adds products to their cart and leaves without purchasing, AurixCRM sends a personalised WhatsApp reminder with their cart items, a recovery link, and an optional discount code. Average recovery rate: 8–15%.
Replace SMS and email order updates with WhatsApp messages — achieving 80%+ open rates vs 25% for email. Customers get real-time shipment tracking and delivery confirmation without opening an app.
After delivery, AurixCRM can automatically send a review request, upsell recommendation, or loyalty offer — turning one-time buyers into repeat customers with 2–3× higher LTV.
Ready in 10 minutes. No credit card required.