Turn Every Instagram Comment Into a WhatsApp Conversation — Automatically

AurixCRM monitors your Instagram and Facebook posts for keyword triggers. When a comment matches, it auto-replies publicly and sends a private WhatsApp message — converting comment engagement into qualified leads.

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How It Works

Set up in minutes. Results from day one.

Connect Your Instagram & Facebook Page

Link your Meta Business account in AurixCRM settings. Grant comment management and messaging permissions — takes under 2 minutes.

Set Keyword Triggers

Define the words or phrases that should trigger automation: "price", "how much", "interested", "DM me", or any custom keyword relevant to your post.

Configure Responses

Write your public comment reply (visible to everyone) and your private WhatsApp/DM message. Include personalisation tokens like {first_name} and dynamic links.

Leads Land in AurixCRM

Every user who triggers the automation is automatically created as a contact in AurixCRM with their Instagram handle, the post they commented on, and the keyword matched.

Why Teams Love It

Never miss a buying signal in comments

Posts that go viral generate hundreds of comments. Manual replies are impossible. Automation ensures every "interested" comment gets an instant response.

Move conversations to WhatsApp — where you convert

Instagram DM response rates are 30%. WhatsApp response rates are 80%+. Moving leads to WhatsApp dramatically improves your conversion funnel.

Build contact lists from organic content

Every video that generates comment engagement automatically grows your WhatsApp contact database — turning free content into a paid-quality lead generation channel.

Replaces ManyChat at a fraction of the cost

ManyChat charges $15–$65/month for comment automation. AurixCRM includes it in the Pro plan along with your full CRM, inbox, pipelines, and AI features.

AurixCRM vs Other Tools

Capability	AurixCRM	Other Tools
Instagram Comment Auto-Reply	✅ Included	✅ ManyChat / Manychat Pro only
Private WhatsApp Follow-up	✅ Native integration	⚠️ Requires third-party connector
CRM & Pipeline Included	✅ Full CRM in same platform	❌ Separate CRM required
AI Lead Scoring	✅ Gemini-powered	❌ Not available
Facebook Comment Support	✅ Included	✅ Included in ManyChat
Price (Comment Automation)	₹199/user/mo (full platform)	$15–65/mo (automation only)

Frequently Asked Questions

Does comment automation work on Instagram Reels?

Yes. AurixCRM's Meta integration monitors comments on all Instagram content types: feed posts, Reels, and Stories (when comments are enabled).

What happens if the same user comments multiple times?

AurixCRM deduplicates contacts. If the same Instagram user comments again, their existing contact record is updated and the conversation continues — no duplicate contacts created.

Can I set different automations for different posts?

Yes. You can configure unique keyword triggers and response messages per post or per campaign. A product launch post can have a different flow than a service promotion post.

Is this compliant with Meta's policies?

Yes. AurixCRM uses the official Meta Graph API for comment management and WhatsApp Business API — both fully compliant with Meta's platform policies when used for genuine customer engagement.

Does it work with Facebook Page comments too?

Yes. Comment automation works across both Instagram Business accounts and Facebook Pages connected to your Meta Business Manager.

Start turning comments into WhatsApp leads

Free plan available. No credit card required.