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Advertising Integration

Tell Google Which Leads Actually Became Customers — Automatically

AurixCRM imports offline conversion events to Google Ads when deals close in your pipeline — teaching Google's algorithm to find high-quality prospects who actually buy, not just click.

Setup time: 15 minutes
Difficulty: Medium
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About This Integration

Most Google Ads conversions (especially for service businesses) don't happen on the website — they happen after a WhatsApp conversation, a phone call, or an in-person visit. Without offline conversion imports, Google's algorithm optimises toward people who fill forms, not people who actually pay. AurixCRM automatically imports offline conversion events when pipeline deals reach configured stages, giving Google accurate signal to find more customers like your best ones.

How to Connect Google Ads to AurixCRM

Step-by-step setup guide

1

Link Google Ads Account

Connect your Google Ads account to AurixCRM via Google OAuth. Grant the offline conversion import permission — a one-time 2-minute setup.

2

Capture GCLID on Lead Forms

For landing page leads, ensure your form captures the Google Click ID (GCLID) parameter. AurixCRM can help you configure the UTM/GCLID capture on your forms.

3

Map Pipeline Stages to Conversion Actions

Tell AurixCRM which pipeline stage represents a conversion in Google Ads. E.g., "Won" = "Customer Acquired" conversion action with a configurable value.

4

Imports Run Automatically

When deals advance to your configured stage, AurixCRM submits the offline conversion import to Google Ads within the hour. Google's algorithm updates automatically.

Popular Ways Teams Use This Integration

Service Businesses with Long Sales Cycles

Roofing, solar, real estate — deals close weeks after the first click. Offline conversion imports let Google know which campaigns generate actual signed contracts, not just web visits.

Lead Generation Campaigns

When your Google lead form ads capture inquiries that convert via WhatsApp, the online→offline gap breaks standard conversion tracking. AurixCRM bridges this gap automatically.

Smart Bidding Optimisation

Google's Smart Bidding (tCPA, tROAS) is only as good as the conversion data you feed it. With AurixCRM's offline imports, Smart Bidding learns from real revenue — not just form fills.

Integration FAQ

What is GCLID and how does AurixCRM use it?
GCLID (Google Click Identifier) is a unique parameter Google appends to URLs when an ad is clicked. AurixCRM stores this value when a lead comes from a Google ad, then uses it to match the offline conversion when the deal closes.
What if I don't capture GCLIDs on my landing pages?
GCLID capture requires a form field or cookie-based capture on your landing page. AurixCRM provides documentation on adding the hidden GCLID field to contact forms. For phone call leads, Google forwarding numbers or call extensions are needed.
How long after a deal closes does the import happen?
AurixCRM submits offline conversion imports within 60 minutes of a pipeline stage change. Google Ads typically processes and reflects the data within 24–48 hours.
Can I assign a monetary value to conversions for ROAS tracking?
Yes. You can set a fixed conversion value (e.g., your average deal size) or pass dynamic deal values from your AurixCRM pipeline to Google Ads for accurate ROAS reporting.

Import offline conversions from WhatsApp to Google Ads

Ready in 15 minutes. No credit card required.