Know Which Leads Are Hot Before Your Team Reads a Single Message

AurixCRM's Gemini-powered AI reads every WhatsApp conversation in real time, scores leads 0–100, detects buying intent signals, and surfaces the most urgent conversations to your sales team automatically.

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How It Works

Set up in minutes. Results from day one.

Conversation Analysis

Every incoming WhatsApp message is processed by AurixCRM's Gemini-powered engine, which reads the full conversation thread to understand context.

Intent Detection

The AI identifies key signals: request for a quote, mention of budget, urgency indicators, specific product questions, and competitor comparisons.

Score Assignment

A 0–100 score is assigned and displayed on the conversation. Scores update dynamically as new messages arrive.

Agent Prioritisation

Your inbox sorts by AI score so agents always see the hottest leads first. Slack-style urgency notifications alert the team when a score crosses 80.

Why Teams Love It

Stop wasting time on unqualified leads

Agents spend 60% of their time on leads who will never convert. AI scoring lets your team focus 100% of effort on leads statistically most likely to buy.

Catch high-value leads before they go cold

Hot leads who don't get a response within 5 minutes are 21× less likely to convert. AI alerts ensure your fastest agents respond first to your hottest leads.

Understand your customers better

The AI extracts structured intent data: "Interested in: truss roofing", "Timeline: within 2 months", "Budget: ₹3–5 lakhs" — giving your sales team context before they say a word.

Continuously learning from your business

The AI model can be fine-tuned with your specific product terminology, service types, and conversion signals — getting smarter over time for your exact industry.

AurixCRM vs Other Tools

Capability	AurixCRM	Other Tools
AI Lead Scoring on WhatsApp	✅ Gemini-powered, real-time	❌ Not available in most CRMs
Intent Detection	✅ Product, timeline, budget signals	⚠️ Basic keyword matching only
Score Updates in Real Time	✅ Dynamic scoring per message	❌ Static tags/labels only
Team Inbox Integration	✅ Inbox sorted by AI score	❌ Separate tools needed
WhatsApp Native	✅ Works inside WhatsApp threads	❌ Requires email/web chat
Included in CRM	✅ No add-on cost	💰 $100+/mo add-on in most tools

Frequently Asked Questions

How accurate is the AI lead scoring?

The Gemini model achieves 85%+ accuracy on intent classification across tested industries. Accuracy improves further when you provide feedback signals (marking leads as Won/Lost) which the system uses for continuous improvement.

Does AI scoring work in languages other than English?

Yes. Gemini supports multilingual conversations including Hindi, Tamil, Malayalam, Telugu, and most major Indian languages used in WhatsApp business communication.

Can I customise what the AI considers a "hot" signal for my industry?

Yes. AurixCRM allows you to define custom qualifying questions and signals in the AI configuration — for example, for roofing businesses: "truss", "waterproofing", "site measurement" are high-value signals.

Is customer conversation data used to train global AI models?

No. Your conversation data is processed in-context for scoring and is never used to train shared or public AI models. All data remains within your AurixCRM workspace.

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